• 30–Day Money Back Guarantee on all purchases

Return Policy

 

30-Day Money Back Guarantee:

We take pride in offering the highest quality cosmetics for less. We offer a 30Day Money Back Guarantee on all purchases. After you’ve tried the products, please feel free to exchange or return any unwant products within 30 days of your order’s purchase date for a full refund (minus S&H).. We want you to be satisfied with your Shades by GAL purchase, we want you to try them worry-free!

Try them first. Please try all the products you ordered before making a final return or exchange decision. On occasion, shades may appear different in the container than they do on the skin. Please try your entire order before making your decision. We never restock returned products, even closed products. Any returns you send us will be discarded.

How does the return/exchange process work?

  1. Questions? Contact us. Before returning or exchanging your product, please feel free to  email us at customerservice@shadesbygalonline.com if you have any application questions or are unsure of which shade to select for your exchange. We’ll be happy to help answer any of your questions/concerns.
  2. Fill out the form. Please email us at customerservice@shadesbygalonline.com for a request Return/Exchange Form. Complete the Return/Exchange Form and follow instructions
  3. Mail your return within 30 days. The return/exchange must be postmarked within 30 days of the original purchase date. Afterglow Cosmetics is not liable for any products sent back to us outside the 30 day window, they will not be refunded and will be discarded.
  4. Don’t forget tracking. We are not responsible for any packages shipped via any carrier without tracking. Ship your products along with your completed Return/Exchange form to the address below via the carrier of your choice with tracking.

www.shadesbygal.com

28 Maple Place P.O. Box 128

Manhasset, NY 11030 USA